Your Data Rights
These are self-service by design — the whole point of "your data is yours" is that you shouldn't need to ask our permission to exercise a legal right over it.
Export everything (Article 15 & 20)
From your account settings, request a full export of your data — every tracker, every entry, your profile, your consent history — as a CSV or JSON file, in one click. This is free, unlimited, and available on every tier, forever; we designed the export path so a tier check can't gate it even by accident.
Go to account settingsDelete your account (Article 17)
From your account settings, you can permanently delete your account and everything in it. This is irreversible: your entries, your profile, and your ladder progress are all removed. A minimal record that a deletion happened (not its contents) is kept for our own compliance audit trail.
Go to account settingsWithdraw consent
- Health-tracker consent can be withdrawn per tracker, at any time, from that tracker's own settings — withdrawing one never affects any other.
- Marketing-email consent can be switched off from your account preferences at any time.
- Analytics-cookie consent can be changed at any time from our Cookie Policy page. Manage cookie consent
Correct inaccurate data
Your profile (region, birth month/year, sex) and every logged entry can be edited directly, at any time, from your account and tracker screens — no request needed.
Anything else
For a right not listed above, or if something above isn't working for you, contact us and we'll act on it within one calendar month, as UK GDPR requires.
Contact us
